BACS payment missing

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  • #39400

    Hi there,

    Simple situation – problematic solution. We have assessed HB and made a payment but, due to an inputting error, the payment has gone astray. The error is that an incorrect sort code was used; this sort code doesn’t exist as far as I can see. My take on this is that the “payment” made is not benefit as it has not been made to the claimant. therefore, with whatever system jiggery-pokery needed, it can be “reissued” now, before the banking system gets round to locating and returning the erroneous one.

    Am I correct in my thinking and does anyone have anything by way of legislation or caselaw I can use to convince my management to do what I’m asking?


    John Boxall

    It shoud be quite obvious. You have sent the payment to the wrong bank. The claimant had nothing to do with this. It’s your error so you need to make a payment to him asap

    Annual income twenty pounds, annual expenditure nineteen nineteen and six, result happiness. Annual income twenty pounds, annual expenditure twenty pounds ought and six, result misery. The blossom is blighted, the leaf is withered, the god of day goes down upon the dreary scene, and—and in short you are for ever floored.

    Wilkins Micawber, Ch12 David Copperfield

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