Benefit notification letters – hbinfo

Benefit notification letters

This topic has 2 replies, 1 voice, and was last updated 14 years, 7 months ago by Charmaine Wanless.

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August 18, 2008 at 2:36 pm #21552

Charmaine Wanless
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I read somewhere that a Council had recently changed the layout of their notification letters, however I can’t remember which Council. Can anyone help. I wondering what kind of impact it had on the claimants as our customers struggle to understand our notification letters and it would be helpful to find out which Council to be able to get a copy for information purposes.

August 18, 2008 at 3:37 pm #5483

Anonymous
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I’m pretty sure it was one of the Commissioner’s decisions on the August 2008 caselaw update, is this it?

CH/0042/2008 – https://hbinfo.org/comdecs/ch_0042_2008.doc

August 19, 2008 at 8:18 am #5484

Charmaine Wanless
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Thanks for that, yes that’s what I was looking for.
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