BVPI 79 – Overpayments

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    steveg
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    According to our latest BVPI stats our performance has dropped. However according to the stats that I collect seperately we are recovering more than ever before.

    I understand that there were some software issues with Northgate but I understand that these have been resolved.

    I’m going to attempt and try and come to the same figures as I’World does, but I don’t know all of the overpayment reports that I need to look at.

    Does anyone know which reports I need to run?

    Thanks

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