BVPI Customer Satisfaction Survey

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  • #33561
    Anonymous
    Guest

    Hi,

    Can anyone point me in the direction of a breakdown of the customer satisfaction surveys we all recently completed? I’m after a dataset I can work out the national quartiles on.

    Can’t find them on HOBOD or the Audit Commission website. Anyone got any good ideas, or even better, have a dataset that I could use?

    Thanks

    Mark

    #93224
    NEILB
    Participant

    Hi Mark

    We queried this with the PI Team at the Audit Comission last week and were advised that the quartile information will not be available until July or August.

    #46759
    Anonymous
    Guest

    Oh well!

    Don’t know why I’m suprised! Its not as though they expect the LAs to jump through hoops to get the data to them on time in the first place is it?!

    Thanks for the info.

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