Calculating ctb after CTR calc

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  • #45728
    fionacowan
    Participant

    Hi – we have migrated and calc'd CTR but a claim which was suspended and pended at migration/calculation will not now calc ctb. The CTB period is sitting cancelled 8/2/13 – 31/3/13 which I would expect but when i calc it only calcs the CTR period and there is no CTB calc at all. Any ideas?

    #128736
    Anonymous
    Guest

    If it’s pended it won’t calculate

    #129065
    MandyDeasy
    Participant

    We had similar issue, resolved when joint claim with Hb, set the Hb flag to calc yes, calc both parts, allows ctb to calculate

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