Calculation of AIF

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    We are finding many cases now where the customer is in receipt of a disability benefit that should have been disregarded by the Pensions Service. It has not been and the resulting AIF has drastically reduced entitlement to HB and CTB. Oh dear.

    I see no statutory ability to do anything about this – we have to use the AIF but we can advise the PC and customer. My concern is the length of time it will take for the AIF to be amended. Penalising very ill customers is not what PC is supposed to be about. They do not need to be told they are in debt and may lose their home due to administrative bungling.

    Any similar experiences / views?


    If you’re worried about disabled or ill tenants suffering a (temporary) shortfall in their HB, why not award a DHP? Or, perhaps better, notify the tenant that you cannot make a final assessment of their entitlement, and start making payments on account of the correct level of HB.

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