I’m sure a Commissioner said that when a Council is informed of a change of circumstance but further enquiries are needed to do the assessment that any o/p was not official error straightaway i.e. you do not always need to suspend straightaway, denying the claimant Benefit they may be entitled to.
The case I’m looking at is where a Tax Credit scan was received last July indicating the claimant had received a new award letter. We wrote to the claimant for the award so there was a further few weeks of o/p before the information was received. As you all know the information on these scans was unreliable to say the least.
I’m sure a CD has been quoted on this board before but like a fool I did not add it to my CD index.
THANKS
PS It is not CH3629/2002 or CH2741/2003 I’m after.