Change in cirs PI’s

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  • #22730
    julie_pretty
    Participant

    The guide says you start counting from the day you received the change in writing, counting the days it has taken to process.

    I am fine with this but what I want to know is, if we can count a suspension as a process. For example if a claimant ceases to receive Income support, we take action by suspending the claim and writing to the claimant for the information. Only after the one month will we actually cancel the claim, or if info received during the month, re-assess the new information if received
    Can we count the PI from the date the income support cancellation is received, to the date we suspend the claim, or do we have to count from date income support cancellation is received to date claim is cancelled or re-assessed with new information.

    Hope this makes sense
    Julie

    #9332
    Darren Broughton
    Participant

    It’s the latter – you count up to and including the day that the decision was superseded

    #9333
    jmembery
    Participant

    I agree with Darren.
    This is the reason so many LAs find the COCs PI so challenging.

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