Change in letting agent/recovery of overpayments

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    An overpayment of housing benefit was calculated and an invoice for repayment sent to the letting agent for the property. They never paid.The letting agency no longer exists – another company took over the portfolio of properties but did not purchase the limited company. Where do we stand on trying to recover overpaid HB?


    The overpayment may be recoverable from the claimant or landlord depending on the circumstances. If the letting agency went into administration / liquidation etc. then your Council would just be an unsecured creditor with no realistic chance of recovery.

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