A customer is claiming Housing benefits based on earnings and tax credits. She also pays child care which means the whole of her wages and the majority of her tax credits are disregarded.
The customer is then off work sick for a 2 week period. She states she receives no income / SSP at all from her employer for this period. She does not creceive I/S or Incapacity benefit either.
I understand a person can continue to be treated as employed for the child care disregard purposes for 28 weeks if they are in receipt of the above.
In this example when the wages were removed from the claim the child care disregard was also removed and the result was – nil entitlement for 2 weeks.
So working – the customer receives HB
Not working – the customer receives zero HB
This can not be correct ….. can it?