claim date dispute

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  • #20034
    Amanda Gordon
    Participant

    Hi

    I would really appreciate any advise with a dispute regarding Tax Credit Start dates.

    The claim that we have shows a one off payment on 18.11.09 of £55.36 pw and then regular payments from 24.11.09 of £ 55.75pw.

    Some people think that as the one off payment starts on a different day from the regular payment then the Tax Credits should be input from 7 days prior to the regular payment and not 7 days prior to the one off payment.

    I understand that the one off payment date is not used when it fall on a different day from the regular payment but I though this is only the case when the amount is a great deal larger than the regular payment.

    Any advise appreciated.

    #1820
    mcloriet
    Participant

    Hi

    We have had quite a few problems with the one offs but have finally agreed on the following:

    1 = If the one off payment is part of the arrears we disregard this amount.

    2= If the one off payment is in line with the regular payments (e.g. every Friday) but for a slightly different amount, we treating this as tax credit income for the appropriate period. We would only ignore this payment if it is for a very random amount or not in line with the regular payment frequency (e.g. every Friday)

    3= If there is a one off payment that is the same date as the regular payments we disregard this amount

    So with your example the regular payment of £55.75 is made on a Tuesday (24.11.09) and the one off payment of £55.36 is made on a Wednesday (18.11.09). I would ignore the one off payment and added the regular payment of £55.75 from 7 days prior to the payment. date.

    😛

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