I’m looking for a Commissioners Decision which deals with backdating and the issue of English not being the claimant’s first language.
You’ll have to bear with me because I’m a bit sketchy on the details, other than I’m fairly sure it exists 😕
I think the customer was trying to rely on the fact that English was not their first language when trying to argue good cause. The commissioner found that because the customer had always relied on help from someone when dealing with benefit issues, then they couldn’t rely on this arguement to support the good cause claim – basically – “You know you always need help with benefit issues, so the fact that you didn’t get help this time excludes the language issue from the good cause”.
Well, something like that anyway.
Is there such a decision out there, or am I just going a bit mad?
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