Contrived procedure

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    Does anyone have a written procedure for dealing with potential ‘contrived’ rent liabilities (e.g. asking the claimant for an interview, setting questions, dealing with non-attendance to interview, etc)?

    If yes, I would be very grateful if anyone could share thier copy.

    I am currently updating our own training and procedures for this, and I am more than happy to share my finished work with anyone who can help me.

    You can email me at

    Many thanks

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