Corporate Debt Policy

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    We are currently considering implementing a corporate debt policy – combing the recovery of HB overpayments, CTAX and Rent Arrears. Does anyone out there currently operate anything similar. If so, would you be willing to share your policies,procedures or views on how the policy works in practise.

    Thanks a lot.


    Sorry reply is a bit late !!!

    We looked at this a few years ago, briefly, at an L/A in herts. However it was felt to be an absolute non starter because of the sheer amount of work between depts and unions etc to get the new section together, the amount of training involved as all members must be able to do all jobs and finally it was felt the real stopper was the fact that the Rent Arrears Officers could not be part of it because their salaries were ring fenced and came out of a different budget to the rest of the L/A’s recovery staff, also they were on a much higher grade so there was a big cost implication as it was felt that all members of the team should be paid the same.


    Thanks very much. You’ve said pretty much the same as we have come with. Too much training and trying to combine peoples debts into one manageable one seems to be a non starter because of the different time scales used by Rents, CTAX, Benefits etc.

    I just hoped someone might have found a way for it to work. Oh well, back to the drawing board!

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