Council Tax training

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    We are currently looking at revamping our current council tax training package for reveues staff. All new starts get initial 3 week training covering valuation, liability, collection, discounts and exemptions, change of address and recovery, as well as system training. In the last week they get supported “live” processing from the training team. We know that this is a lot for anyone to take in in the time allowed, and want to address.

    I was wondering if anyone could provide me with any training schedules / documents that they use to train revenues staff on council tax.

    Thanks in advance


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