customer on savings credit – but what income should i use to allow benefit for this earlier period ?

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  • #38488
    Kully Bains
    Participant

    i find myself in a strange situation with this claim what should i do now ?

    a new pensioner claim made June 2011 base on standard pensioner income
    The claim was assessed from Monday following date i recived the application because customers partner had stopped work and i needed to verify the date she stopped work and check income for three months prior to June 2011, claim put into payment from 27/06/2011.

    On 12/07/2011 i recived a ETD advising that customer has been awarded savings credit . So according to the rules i have revised the claim from Monday following this ETD .

    However the savings credit has been awarded from 30/05/2011. i could now assess claim from at least 06/06/2011 to 27/06/2011 based on savings credit
    This would mean i have :
    06/06/2011 to 27/06/2011 based on savings credit
    27/06/2011 to 18/07/2011 based on standard pensioner income (although they were on savings credit this period had already been assessed based on standard pensioner income before i became aware that they were awarded savings credit
    18/07/2011 onwards based on savings credit

    Does this seem correct although a little strange ?

    #108564
    Andy Thurman
    Keymaster

    [quote=Kully Bains]Does this seem correct although a little strange ?[/quote]

    Yup! 😉

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