Dealing with supersessions due to ‘significant’ birthdays

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    louiseb
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    Hi, I’m trying to write some guidance for staff on how to deal with changes in entitlement due to significant birthdays, including the effect these have on the right time indicator. Does anyone have any training/procedural notes that they would be willing to share?

    louise.bennett@epnbc.gov.uk

    I’m more than happy to trade if I have any notes you may find useful 😀

    thanks

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