Defining changes in circumstances

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  • #21305
    LouP
    Participant

    Earlier this year I attended a London Councils workshop on the new PM10. One of the LAs representatives mentioned that they had been looking at ways of encouraging claimants to report changes. They had identifed that the phrase “change in circumstances” itself was not fully understood and were therefore looking at ways of rewording their literature to ensure better understamding.

    Does anyone who was present at this workshop remember which LA it was or, even better, is someone from the LA concerned reading this who can update us on progress with redefining the phrase?

    Many thanks.

    #4967
    LouP
    Participant

    Would still be interested in any info on this question…….

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