Double Whammy!!

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  • #19792
    Anonymous
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    I have come across 2 cases recently where we have been paying a claimant based on receipt of Income Support. They have started work 16 hrs p.w. at the end of June and claimed Tax Credits. Income Support has been paid until they started work, or has paid run-on beyond start date, PLUS tax credits have backdated their claims to 6/4/03. The customers have therefore been paid arrears of tax credits in excess of £1000 each which we then disregard.The child element has already been paid to them for the period April to June with their income support.
    Thus, they received double money for the same period.
    Is this correct or am I looking at this from the wrong angle?

    #1053
    Anonymous
    Guest

    I know this reply is a little late but I think I may have an idea.
    I agree that the customer has been paid twice for the same period – once by Income Support and once by tax credits…
    I have had a similar experience with Tax Credits paying me money to which I was not entitled and the reason I later found out is because when they input information into their computer system, unless a start date is input by the assessor (which is apparently very easy to miss), the claim will automatically be calculated back to Apr 2003.
    That is exactly what happened to my claim and I think it seems to have happened here!

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