Terms & Conditions

[rebeccadodd]

Having tried to make head or tail of the wording of the sample Chief Execs Direction on electronic claiming in A18/2006, the recent G18 2009 has confused me even more.

Where the circular says [i:4755d20204]”[color=blue:4755d20204]The Direction should set out which areas of business the LA has e-enabled (claims, amendments or change notifications), and it should be made available to the public, for example on the LA website[/color:4755d20204]” [/i:4755d20204]I am unclear about how this fits into the CE Direction document.

Can anyone enlighten me and can anyone send me copies of their own Direction document.

Contact rebecca.dodd@merton.gov.uk

[Anonymous]

Was looking for this myself this week and found this posting:

https://hbinfo.org/forum/viewtopic.php?t=15480&highlight=eclaim+direction

Googled as directed and picked up a very useful direction from Rushmoor (thanks Rushmoor)

Copy of mine based on that is in on its way.

[rebeccadodd]

Thanks Phil – have picked up your email. We have got a semblance of a direction signed by the Chief Exec but still as clear as mud!!

This will help greatly, thanks!!!

[karent]

we have e-enabled notification of cocs only so far and have no facility for on-line claim submission. Our e-direction is on our website

http://www.tamworth.gov.uk/Docs/electronic%20direction.doc

i agree the circular(s) were absolutely abysmally written and it took me a while to get my head round what we were supposed to be doing. Adelphi advice was ‘do what you think is right’!

[Author]

Posts