Hi
We have a customer who does not live in our area. They live down South on a static caravan site for 10 months of the year. For 2 months they have to vacate the caravan site. I understand they claim HB from their LA for the 10 months they live on the site.
During the 2 months absence, they booked a Holiday Lodge on a Holiday Caravan Site in our area. The lodge is in a holiday park and was let to them for 2 months for the sum of £2,600 for the 2 month period, which they paid in advance.
My Manager refused to pay Housing Benefit on the basis that it was a holiday let and there was no actual tenancy or licence to pay rent.
The customer has appealed stating that they have done this in different LA areas for the past 3 years and have never had any trouble claiming HB from those LA’s during the 2 month period that they took on holiday lodges.
So, my question – is my Manager right? Or do we have to pay HB for the 2 months holiday let whilst they are living in this area?
Any help much appreciated
Thank you
Tracy