ETD Notifications from Pension Service

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  • #20085
    Accura
    Participant

    Hi there

    sorry if this one has already been answered but we are getting a lot of ETD notifications for Pension Credits stating that claimants will be going onto JSA(ib) from 6/10/03, I have called the Pension Service and not only do they not know why, they do not know which department can help us – One example states that a 76 year old will be going onto JSA in October yet we can’t even interpret this as going onto Guaranteed Credits as the Pension Service have stated on the phone that she does not qualify – has anyone else had this problem and does anyone have a number for some that can help.

    We are reluctant to ignore them yet they don’t make sense.

    Thanks

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