ETD Termination Dates

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  • #20236
    Anonymous
    Guest

    One of our assessors has brought the following to my attention:

    ETD received, dated 12/5/04
    ‘End of HB/CT Claim’
    Date of PC Termination: 15/7/04

    She thought this was a little odd, so called to check and was informed that wef that date the PC entitlement would be amalgamated on one order book with the customers Attendance Allowance, and in fact there was no end to the PC entitlement.

    Has anyone else come across this situation? Is it a one-off? I’ve also forwarded a query to our Liaison Manager and let you know

    #2464
    Erika
    Participant

    We have had something similar, ETD received saying end of PC claim but when we contacted the Pension Service PC entitlement was continuing but the customer had failed to return a form to them and this had generated ETD.
    We regularly feedback examples like these to our liaison officer at TPS.

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