ETD/ATLAS files – JSA awarded but then made defective

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    GHE
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    There have been a few cases lately where an ETD/ATLAS file has been received showing an award of JSA (IB).  A couple of weeks later, a further ETD/ATLAS file is received.  The ETD shows a claim date, but no start date, which would normally indicate the claim has been amended to JSAC.  However the ATLAS file show that the claim has been cancelled back and the end reason is given a ‘defective’.

     CIS has been checked in a couple of the instances, and in one case the notes state the claim is false, and in the other case it is showing as defective.

    Is anyone else have these etd's/atlas files? Are you just amending the claims and classing them as claimant error?

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