From the MIS Guide:
Change of circumstances
Change of circumstance means any notice given in writing (where
that written notice is physically received at the designated office of a
local authority) by the claimant or another person or body during the
course of a benefit award (and other than as part of or in the context of
the making of a new claim) of a change in the claimant’s circumstances
which affects the:
• claimant’s right to HB/CTB, eg if they cease to have a liability to pay
rent or council tax
• amount of HB/CTB the claimant is entitled to, eg if they have a
change of earnings
• claimant’s right to receive payments of HB/CTB, eg a notification of
rent arrears which justifies direct payment to the landlord
Note:
• this can include any notice of a change given by email, including
Electronic Transfer of Data (ETD), but does not include information
received via HBMS.
• movement from non-standard HB/CTB to standard HB/CTB is a
change of circumstances
• change of address within the LA area is a change of circumstances
• when, as a result of a change of circumstances, the claimant changes
benefit groups, eg from Non-IS/Non-JSA(IB) to IS/JSA(IB) count the
change in the benefit group the claimant was in prior to the change
Do not include changes to HB entitlement resulting from
• an annual rent increase when the claimant does not have a duty to
notify the LA, ie annual rent increases for rent rebate cases
• changes in the amount of Council Tax payable
• annual upratings to
o the applicable amounts in HB/CTB
o the Pension Credit assessed income figure and savings credit
o other benefits administered by DWP
• telephone notifications which are not followed up by a written
confirmation
• requests for reconsideration/revision
• appeals
• information received in connection with a risk-based review, or
following a diary date prompt, or following a further application to the
rent officer during an ongoing award
• The purpose of the change of circumstances PI using 08 and 09 is to
measure the service being provided by LAs following receipt of a
written notification which meets the criteria above, and is not
intended as a work count. Therefore, there will be occasions when
a written notification is not included in the count
So that’s a yes, I think (although I don’t get the 12 days).
.
