hbms credit ref codes EX

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  • #40063
    jason squire
    Participant

    Hi all,

    I want to canvass opinion. I can see the general consensus is that the credit reference check codes are too vague to be of much use. Requests for information based on the data match seems inappropriate and more like a fishing trip, so I wondered how your authority is investigating things like undeclared potential resident or found at another recent address as a result of the matches.

    Is it worth putting a business case together to ask for access to Experian so that us mere assessment officers can check the details of the match? If anyone has other suggestions regarding how you get to the bottom of the matter I’m all ears.

    Thanks
    Jason

    #114385
    Anonymous
    Guest

    You HAVE got access to Experian (well your fraud officers have anyway)!!!

    #114393
    jason squire
    Participant

    yes I know, but 95% of HBMS matches are deemed not fraud work and so need to be dealt with by benefit officers (at least at this initial stage). If using Experian is the only option available then I can make a case for having this made available to those benefit officers working on HBMS; but as I said, I’m asking to see if there’s a plan B that anyone else is working on.

    #114645
    Anonymous
    Guest

    Interestingly I raised this point at an LA fraud meeting I was at recently as most of the CRA matches we have seen are not good quality fraud work and could/should be sifted by the HB team along with the usual HBMS matches. General consensus was that there was an expectation that the access to Experian IOL was for investigators. Circular F1/2010 suggests that it is aimed at investigators. If you learn otherwise please let me know!

    Tina

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