Household cap – reduction in income through repayments

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  • #46294
    Claire Moses
    Participant

    We have a case where someine is in receipt of ESA(IR) and are having deductions for Social Fund and Anglian Water repayments – do we take into acccount gross or net ESA for the household cap calculation?

    #130631
    Anonymous
    Guest

    You don’t do anything – unless you’re DWP in disguise. They will tell you who’s affected. It’s gross by the way

    #130634
    RobBox
    Participant

    Chris…..I know it’s not pretty, but “gross” is a bit strong 🙂

    #130642
    Claire Moses
    Participant

    Thats made me giggle! 🙂

    Thank you – the case came through on the data scan for the cap and the customer has queried it – should have known to trust DWP – silly me!

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