Housing Costs are wrong

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  • #57968
    Karen
    Participant

    We have an UC summary which states that the rent charge is £750, and the claimant is receiving £521 in housing costs.

    We have proof that the clmt has moved address and the rent is now £400 per week.  We advised DWP, who state that it is up to the clmt to update their own journal of the change of address and change in rent.

    Meanwhile the clmt will recieve the higher amount of housing costs until further notice.

    if the clmt then moves again to another property and only updates journal at that point, they have potentially received credits for which they are not entitled.

    the DWP do not seem to be worried about letting this fraud enter the system

    anyone else come across this?

    #164236
    peterdelamothe
    Keymaster

    Yes…when this late change in circs is identified DWP will recover the overpayment plus apply a sanction and other penalties. This seems to be a specific policy…others say anyway…

    #164241
    Karen
    Participant

    thanks Peter, I just find it frustrating that we now know about the change and have advised DWP, but they are not willing to do anything ……..grrrr.

    #164246
    John Smith
    Participant

    Yes, we regularly pick up things like this, as well as issues that arise because of the DWP not having a Council Tax database – therefore we have had "non-deps" claiming housing costs, one joint tenant claiming for the full cost of the rent, etc ,etc. Stock answer – "Tell them to put it on their journal" – ermm, but we're telling you, we've got the facts – not interested …

    I think the level of Fraud in UC, particularly involving the housing costs element – is going to break all records by a long way.

    #164253
    simonh
    Participant

    How about making a referral through SFIS?  I'm under the impression that they investigate UC fraud and it could trigger a compliance check at the least.

    #164254
    Karen
    Participant

    yip, its worth a try

    #164255
    simonh
    Participant

    Hardly ideal, but they want us to make more referrals, and if they won't act on information any other way it seems the way to go.

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