Hello,
Apologies if this question has been asked before, but a colleague of mine has a query regarding a case we are dealing with which is:
Claim last paid up to 28 September 2008. Rent Officer Decision on claim dated 24 September 2008 – this would have run out 23 September 2009. We have now put claim back in payment from 28 September 2008 (customer won an appeal at tribunal) – but do not have a valid RO decision to cover the period 23 September 2009 to date – case has ben referred to the RO, but from when can we use the new decision?
My colleague asked me about this as I deal with subsidy, and my concern is paying a claim for such a long period in 11/12 without an RO decision which covers the period of the payment.
Thanks for your help.
Sarah