Income and Expenditures

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  • #21824

    I am in the process of writing a policy for Calderdale Council on reducing payments and clawback following the receipt of a financial statement.

    I have been looking at the DWP best practice guide for tips but I’m wondering if any one has a policy I could look at or any helpful hints and tips?

    I want the policy to help staff identify genuine cases of financial hardship following the receipt of an income and expenditure from a customer.

    Many thanks.

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