Terms & Conditions

[Ozzies Mate]

Have a case where claimant is disputing & has appealed against TPS’AIF figure. Appeal is over the fact that they have counted on income twice, once as an annuity & once as a occ pen.

TPS have acknowledged to us (LA) that they have rec’d the appeal and that it has not been looked at as yet. In the meantime our claimant is losing out HB/CTB wise. Claimant has stated they would be happy to provide same docs as provided to TPS in order for us to confirm their correct income details.

Is there anything we as the LA can do within the regs to effectively modify the AIF & set ‘correct’ income details? Or do we have to abide by TPS figures even though we believe they are wrong?

All opinions welcomed, none disregarded

[markp]

I believe you’re stuck with the latter option, tough though it is.

Do I know what I'm doing? The jury's out on that........................

[Anonymous]

I would agree with Mark, don’t think you can adjust it just because you think it’s “wrong”.
If you have any liaison with the PS, mention it to their liaison officer / contact, and you may be able to get the reconsideration (and re-assessment from what you say) prioritised.

[Author]

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