Information from Inland Revenue

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  • #19943
    Anonymous
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    Now that HBMS mismatches are hitting their stride, how do other people envisage the IR being able to cope with requests for information? All HBMS tells you is the total award and from when, but we need to know what instalments the clt had and when they were notified of them. In reality you have to phone IR about every one. They refuse to send us copies of the award letters (why?) and if you contact their compliance unit you just get a list of payments, not distinguishing between the two credits and with no idea when the clt was notified of them. Not a lot of use for a fraud enquiry.

    #1596
    Anonymous
    Guest

    It is difficult to get the info we need and yes you would likely need to make a call.

    I ask my claimant to supply their notification where possible before guesstimating what amounts to use, this makes any large o/p’s just like any other o/p where Tax Credits are involved.

    My phone call would show, hopefully at least, the amounts in payment now and if I am unable to calc the full o/p at this point I will stop any further o/p accrueing.

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