LHA for front line staff

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    craigworc
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    Does anybody have any training slides/notes they have used for training their front line/customer service staff in LHA?

    If so, can I have a copy please? I have done some but I’d like to compare (and probably “borrow”) before I start delivering the training here in a couple of months time.

    Thanks very much

    cpatching@worcester.gov.uk

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