Hi
I have a customer who was renting a property that was sold to a new landlord with her as a sitting tenant. We were paying HB previously to the old l/l in accordance with our safegaurd policy.
The new landlord is not happy with the current agreement and wants her to sign a new agreement with him and basically is saying that the current agreement is no longer in place.
She has refused to sign the new agreement as this will affect her entitlement to a secure tenancy through our housing dept on their advice.
So currently we are wondering if we should continue paying HB on the old agreement i.e. does this pass onto the new l/l? or should be treating her as having no liability as she is refusing to enter into a new agreement with the new l/l?
Any help welcome.