Locating Debtors

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    I am currently looking at our tracing strategies for debtors for Housing Benefit overpayment debts. As part of my remit I am looking at the write off policy and the tracing strategies to see if there is a more effective way to try and trace the whereabouts of any debtors.

    I was wondering if anyone would be kind enough the outline the procedures that are used in your Overpayment sections. I am particular interested in the following areas:

    What systems or companies you use to trace debtors.

    The costs associated with tracing method that you use.

    How successful the tracing methods are.

    At what point after you receive notice that the debtor has left do you start to try and trace the debtor.

    Any information that you have and are willing to share on this subject would be very much appreciated.

    Thanks in anticipation!

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