I have used this service previously to recover small amounts of rent arrears, when possession proceedings would not have been appropriate.
I found that it was fairly easy to use, the only problem was when the order came through there was a mistake on it and getting this corrected took some time due to long lines of communication, but it was sorted eventually. It was probably a one-off.
We paid using the company’s credit card- I’m afraid it’s the only way. I double-checked with the court and they confirmed that there is (at least currently) no alternative.
The end result is indeed a County Court Judgement, all claims are handled by a bulk centre at Northampton County Court. As far as I know it will therefore adversely affect someone’s credit rating.
Overall I would endorse it as a method- certainly much, much easier than the ‘paper’ route.
[i:fee76096b1][Edit: Congrats to the poster below for finding an alternative payment method!!][/i:fee76096b1]