Most basic question…ever!

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  • #22592

    Customer (who has been in receipt of HB for 2 years) moves into our area on a Saturday but does not claim until the following Thursday.

    Benefit is awarded from the date he moved into the property (the Saturday) and not the Monday after we receive the form?


    The date of claim if clmt is receiving a passported benefit will be the Saturday, assuming first becomes liable then. Start date will be same.

    If a standard claim, date of claim is Thursday, with start date the following Monday (& a reasonable case for accepting a b/date request if one is made)

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