New child born and rent increase

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  • #34576
    Anonymous
    Guest

    We have the following case.

    Claim is ongoing LHA, anniversary date is Dec 09

    Customers rent increased 13/02/09
    New child born 16/05/09 leading to an increase in the bedroom criteria
    We were informed of both changes on 08/06/09

    Query is, do we amend the rent, LHA rate and the bedroom criteria from 16/05/09, or do we amend the LHA rate & bedroom criteria from 16/05/09, then the rent from 08/06/09?

    And what would be the correct anniversary date?

    #97220
    Ozzies Mate
    Participant

    I would go with

    1) Rent increase has no effect – input if you can depending on your processing system to reflect true rent at that time.

    2) Add child & rent increase takes effect due to room rate change. So now you will be on a 2 room rate using the current rent figure. Revised LHA annivesary date is date child was born.

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