Hi there, i have this claim that’s causing much discussion here, and i hope that someone can shed some light on the best way to handle it.
This claim was terminated, following claimant’s failure to respond to an intervention, from the paid to date, (after suspension and one further month being allowed), on 17/05/07.
On 25/06/07 we received a change of address application form stating that claimant had moved on 21/05/07. The claim had been completed by the claimant’s Housing Officer, and signed by the claimant. There is a request for backdated benefit to the date the tenancy started. The new property provides support for tenants with learning difficulties. No new application form was sent to the clmt on receipt of the change of circs form.
Does this mean that we cannot yet pay the claim, as we do not have any income/capital declaration/ new app, or a request for late revision?
The claimant is receiving incapacity and DLA, confirmed via CIS, so would we be being too officious if we demanded a full a/f or an income/capital declaration?
.
