Notification letters

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    I am in the middle of redesigning the form/letter we send with our HB notification letters giving the claimant details regarding “reporting changes of circs” and “how to appeal” etc.

    Does anyone know if there is any guidance/best practice as to what should be included and if so where I can find it?

    Also, if anyone has any forms/letter that they issue with their notification letters that I can see I would be most appreciative.




    Hi James,

    I don’t know if you ever received any replies regarding this but I created a leaflet to issue along with our notification letters.

    It was originally created to explain some of the terms used on the letters and has expanded from there, as things do!

    It contains basic guidance and I have always meant to update it with more details regarding change of circs. Anyway, if you are still looking for samples, send me your email address and I’ll send it on.


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