Notifying the PS

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  • #21310
    JamesPickering
    Participant

    What do people do when customers receiving PC send you details of their Pension increases?

    #4972
    Anonymous
    Guest

    Inform the DWP (as a matter of good practise), and then, if its PGC or PSC with an AIF – I presume you are talking about these type of cases – do nothing until the DWP informs you of a change.

    #4973
    JamesPickering
    Participant

    thats exactly the type of case i was thinking about.

    Thanks – mind now at rest.

    J

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