Partner from New Zealand

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    We have a complaint at the moment regarding the loss of a 25% single occupancy discount.

    Customer was receiving an SPD until our Fraud Team discovered that his new partner, from New Zealand, was residing in the property as well.

    We have advised the customer that his SPD will be removed however he is convinced that this should not happen as his partner only has a 2 year visa.

    I don’t think there is any way around this and in my mind, the SPD should be removed but I just want to check if I am missing something.



    Unless partner satisfies an exemption category for CT purposes ie student or mental impairment etc, claimant can say goodbye to SPD.

    Do I know what I'm doing? The jury's out on that........................

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