Payments on Account (POA)

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    Anyone got any clear and comprehensive staff guidance and procedures on these types of payments and when they should be made?

    My staff always say that they do them while waiting for the Rent Service to make their decision. Even though that is true I think the Regulation is wider than this and it would be helpful to put a clear procedure document in front of staff demonstrating when POA’s should be made. Any offers please let me know.

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