Payments to Third Parties

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    The decision for us to pay rent allowance to a claimant’s nominee (third party payment) is discretionary. What criteria do people use when making such a decision? Do you have a formal policy about this? Have you ever refused to do this, and with what consequences?

    We have only ever made a very few of these, as our system was not set up to pay third parties. Now we have a new sytem, which can do it properly, so we are deciding how to proceed!

    Any thoughts, procedures, or warnings would be most welcome!

    Kevin D

    Hi Ann,

    It can be done, but the prospective payee needs to know that they have the same responsibilities and duties as a L/L payee – including potential overpayment recovery.


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