PCG to PCS following failure to declare private pension

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  • #37897
    nigglet1
    Participant

    Hi

    Can anyone help as not come across this type of change before?

    Customer was on PCG but has now been changed to PCS as she failed to declare a Private pension. The Pension Service are going back 2 years, do we do the same or just from Monday following the date were notified?

    Thanks

    #106630
    nickkeogh
    Participant

    All depends on the reason for the delay. If it’s claimant delay then you have to go back, if no delay or Pension Service delay then you go by the date notified by the PS.

    #106635
    nigglet1
    Participant

    Lovely- thanks!

    #106636
    nickkeogh
    Participant

    NB It should state clearly on the ETD if it’s a claimant delay, it’s a Pension Service decision not an authority’s.

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