Pension Credit – April Uprating

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  • #20240
    Anonymous
    Guest

    We have now received the May scan, however we still have a lot of case’s were we do not have the April uprated figure. We are currently ringing the pension service to get the uprated figure, as the claimant does not receive an AIF. Can you please tell us if any other LA’s have the same problem??

    #2469
    lyndah
    Participant

    We have the same problem but have also been told to put enquiries in writing, then it takes forever to get the reply. At the end of the day if you only apply the change from the Monday after notification the claimant (& LA) will not loose out!

    I beleive the PC are not only havingproblems with their IT not producing notification of multiple changes but also dealing with the volume of work.

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