Pensioner change of address – again!!!

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  • #32017
    liffe
    Participant

    I have a claim where a pensioner on pcgc has moved out of his own property into a rented flat. The change of address form is received over one month after the moving date.
    The hb side I understand will be a new claim & therefore the 3 mth rule will apply & hb can be paid from the moving in date as a result, but the ctax benefit is a late notification change! What is the corect way to do the ctb as it would look strange with 2 different start dates!!
    For info – the claimant is very elderly with dementia etc, but has a live in carer who has moved with him, and no reasons have been given for the late notification. 🙄

    #42510
    Anonymous
    Guest

    The CTB change is a change in liability… the claimant is not required to inform the LA of a change in CTAX liability since it is set by the Council anyway. Late notification would not apply. Easy 8)

    #42511
    liffe
    Participant

    Sorry, I may not be grasping this – the customer requsted the change of address form in time, but did not return it within the required time limit. I don’t understand why this is not a late notification for ctb!
    I understand the setting of the ctax for new properties, annual changes etc which would be beyond the control of the claimant, but not the moving bit!

    #42512
    Anonymous
    Guest
    #42513
    liffe
    Participant

    Thanks for those, very useful.
    Can I just check then, if both hb & ctb were a change of address, does this mean we would have different start dates for each benefit? 🙄

    #89484
    Anonymous
    Guest

    If we’re talking about changes in circs both awards would be continuous. The only difference is that CTB would be assessed at the new CTAX rate from the date of the change whereas HB would be based on the old rent until the date of the notification (assuming the rent had increased).

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