I would just like some reassurance on how others are dealing with the pensioner run on claims.
Once notified that a customer has turned 60 and has made a claim for PC and as a result the I.S has stopped the run on is awarded for 4 weeks.
I know that this is done to allow the pension service time to process the application for pension credit.
When the new income is established do we then require a new HB/CTB application form in order to re-assess the claim or do we treat it as a change in circs and therefore no new claim form is necessary.
I have always been under the impression since 2003 that we would treat as a COC and no new claim is required. However, there seems to be some conflict in opinions.
Please clarify.
Thanks