Petition against centralised UC administration

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Viewing 15 posts - 1 through 15 (of 22 total)
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  • #38847
    John Boxall
    Participant

    http://epetitions.direct.gov.uk/petitions/13491

    Text

    Rethink the centralised, IT- dominated service design for Universal Credit
    Responsible department: Department for Work and Pensions

    A call for Iain Duncan Smith to rethink the centralised, IT- dominated service design for the delivery of Universal Credit. Evidence from a significant number of housing benefit offices demonstrates that local, face-to-face processing of benefits is cheaper and faster than distant automated telephone and online processing. Processing claims face-to-face is not only cheaper and faster but an excellent way of ensuring that vulnerable people understand both their entitlement and their obligations. Feedback from claimants is overwhelmingly positive when their claim is dealt with face to face by an expert. If the DWP goes ahead with plans to process the majority of claimants online, they will find many claimants turn to Government-funded welfare organisations, council reception areas, councillors and their MP because the automated system will not be able to deal with their individual questions, particular concerns and unique set of circumstances.

    Annual income twenty pounds, annual expenditure nineteen nineteen and six, result happiness. Annual income twenty pounds, annual expenditure twenty pounds ought and six, result misery. The blossom is blighted, the leaf is withered, the god of day goes down upon the dreary scene, andβ€”and in short you are for ever floored.

    Wilkins Micawber, Ch12 David Copperfield

    #109926
    David
    Participant

    I’ve signed it – it’s got 48 signatures so far; so another 99,952 before it gets a chance of being debated!

    #109938
    dayton609
    Participant

    Signed, for whatever good it may do πŸ˜‰

    #109983
    Anonymous
    Guest

    Well its good that someone has created this so that people can show if they support the petition or not. I do not think it will have any affect but it is important to show your opinion if you feel strongly.

    However as the petition only has about 134 signatures and about 350 people have read this topic so far then that would possibly suggest that there are people within HB that support UC (and fair enough if they do).

    #109985
    Anonymous
    Guest

    I haven’t signed for the simple reason that I don’y think it will do any good πŸ™

    #109986
    dayton609
    Participant

    I don’t for one minute believe it will make a scrap of difference to anything in the long run, but I have signed just on the principle that what the petition says is correct. πŸ™

    #109990
    andyrichards
    Participant

    I just signed it and the number of signatures went down by one! Sorry about that…..

    #109991
    trishc
    Participant

    I’m still waiting for the confirmation email to arrive, so my signature hasnt been counted yet.

    #110012
    esmith66
    Participant

    I signed a few days ago but haven’t received an e-mail

    #110015
    Kay_Tade
    Participant

    I got an instant confirmation when I signed?

    #110016
    andyrichards
    Participant

    I got the email almost immediately. If it has been days, it might be worth checking your spam folder. Sometimes these sorts of things get routed there.

    #110017
    esmith66
    Participant

    I always forget to check in there. Nothing there for this though so I’ll try to sign again

    #110018
    trishc
    Participant

    tried it again, got a response 2 mins later.

    #110019
    esmith66
    Participant

    it wouldn’t let me post again using the same e-mail address so I assume it worked last week. when I first clicked to sign (2 mins ago, not last week) there were 22 signatures, but now it’s 167? :~

    #110022
    Kevin D
    Participant

    Only 99,833 to go….

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