Procedure for reducing OP clawback amount

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    Anonymous
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    Does anyone have a proceure or policy for deciding how much to reduce the weekly overpayment clawback figure to?

    For example, when we set it as £9.00 per week, and the claimant tells us they can’t afford that amount.

    If yes, is it possible I could be sent a copy?

    sam.spencer@merton.gov.uk

    Thanks!

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